To ensure fitment please contact via Whatsapp or e-mail.
Terms of service
Terms of Service
Welcome to Phasewalker. The terms “we”, “us”, and “our” refer to Phasewalker.
Phasewalker operates this online store and website, including all related information, content, tools, and services made available to you, the user (“Services”).
By accessing or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy [LINK].
If you do not agree, please do not use or access our Services.
1. ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country of residence and legally able to enter into a binding contract.
You agree to provide accurate and complete information when creating an account or placing an order, including your name, email address, shipping details, and payment information.
You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
Phasewalker reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.
2. OUR PRODUCTS
We supply high-performance automotive parts and accessories.
While we make every effort to display products accurately, please note that colours, finishes, or details may vary depending on your device or screen settings.
Product descriptions, prices, and availability may change without notice. We reserve the right to discontinue any product at any time.
3. ORDERS AND SPECIAL-ORDER PRODUCTS
By placing an order, you make an offer to purchase under these Terms. An order is not binding until confirmed by Phasewalker and payment has been received.
Many of our items are special-order or imported products, sourced specifically for the customer’s vehicle.
Such items cannot be cancelled or returned once ordered, as they are procured or manufactured on demand. Please ensure that the product fits your vehicle before purchase — our team is always available to assist with verification.
Orders are accepted subject to stock availability, manufacturer conditions, and import approval. In rare cases where we are unable to fulfil your order, we will notify you and refund any payment received.
All purchases are subject to our Return Policy.
4. PRICES AND PAYMENT
All prices are listed in euros (€) unless otherwise stated.
Prices may change without notice. The applicable price is the one displayed at checkout at the time of purchase.
Prices exclude VAT (if applicable), shipping, handling, customs duties, and import charges unless otherwise stated.
You agree to provide accurate billing and payment details and authorise us to charge the payment method you provide for your order total. Phasewalker reserves the right to correct pricing errors and to cancel any incorrectly priced orders before shipment.
5. SHIPPING AND DELIVERY
We aim to deliver orders promptly, but delivery times are estimates only and may vary depending on product origin, import procedures, or carrier delays.
Phasewalker is not liable for delays caused by transport companies, customs inspections, or other factors beyond our control.
Once your order has been handed over to the carrier, risk and ownership transfer to you.
Please inspect all goods upon delivery and report any damage or issues within 48 hours.
6. INTELLECTUAL PROPERTY
All content on our website — including trademarks, text, images, graphics, and design — is the property of Phasewalker or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, or distribute any part of our website or its content without prior written consent. Unauthorised use may result in legal action.
7. THIRD-PARTY LINKS AND TOOLS
Our site may include links or integrations from third-party providers (such as logistics or payment services).
We are not responsible for their content, accuracy, or performance. Your use of such tools or websites is at your own risk, and you should review their respective policies before using them.
8. PRODUCT FITMENT AND COMPATIBILITY
It is the customer’s responsibility to ensure that all products ordered are compatible with their specific vehicle model and configuration.
Phasewalker is not liable for incorrect orders resulting from inaccurate or incomplete vehicle information provided by the customer.
If you are uncertain, please contact us prior to ordering — we are happy to verify fitment before purchase.
9. WARRANTIES AND LIABILITY
Except where explicitly stated, all products are sold as supplied by the manufacturer. Phasewalker provides no additional warranties beyond those offered by the product manufacturer. We make no guarantees that our website or Services will always be error-free or uninterrupted.
To the fullest extent permitted by law, Phasewalker is not liable for any indirect, incidental, or consequential damages, including loss of profits, downtime, or data, arising from the use or inability to use our Services or products.
10. INDEMNIFICATION
You agree to indemnify and hold harmless Phasewalker, its affiliates, employees, and partners from any claim or demand, including reasonable legal fees, arising from your violation of these Terms or misuse of our Services.
11. SEVERABILITY
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full effect.
12. GOVERNING LAW
These Terms and all related transactions are governed by Dutch law.
Any disputes shall be resolved exclusively by the competent courts in the Netherlands.
13. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.
Your continued use of our website constitutes acceptance of any changes.
14. CONTACT INFORMATION
For questions about these Terms, please contact us at:
📧 info@phasewalker.nl
Phasewalker
CoC number: 97775975
VAT number: NL005287656B48